User Experience & Service Design
Create delightful experience & workflow through deep learning around users and businesses and providing thought-out solutions
Mobile, Web, Desktop & More
Deliver multi-channel experience, GUI and Conversational UI through user journey mapping, design standards, and relentless prototyping/testing
Innovation & Product Leadership
Explore innovative ideas and implement feasible concepts by materializing UX strategy and leading various design frameworks: Design Sprint, Design Thinking, Agile & WAgile, and Lean UX
Fortune 500 Client
Years of Experience
Awards & Certificates
Days of Dedication
Specialties & Expertise
I specialize in complex product and workflow design. My expertise relies on deep learning and analysis around target users, business values, industry trends, and potential technology leverage.
With my bachelor’s & master’s degrees in design and job experiences, not only am I skilled as a designer but also as a product manager and business strategist, I bring the holistic and empathetic view to the table to help product and business thrive with innovative solutions.
Emphasis on high-quality delivery: balanced with tactical goals and unique context.
Topics covering design trends, innovation, emerging technology, and more.
Many designers asked me about my experience working in Finance, thought it might worth sharing with a broader audience. The Myth When I was working in ad agencies, people warned me about the two behemoth industries to work as a designer: Finance